Returns
All products returned for credit require an Ivie RMA number. Please call +1 (801) 766-7600 and ask for Dana to obtain your RMA number prior to shipping your product to Ivie.

Please return your product to:

Attn: Service Department
Ivie Technologies, Inc.
1605 N West State Street
Lehi, Utah 84043 USA

Repairs
Repairs do NOT require an RMA number; however, repairs DO require a brief, written letter which includes the name of your contact person, telephone number, and a description of the problem.

Please send your letter and product to be repaired to:

Attn: Service Department
Ivie Technologies, Inc.
1605 N West State Street
Lehi, Utah 84043 USA

Repair Rates
Sound reinforcement products (i.e. 884+ or 784+): $70.00US / hour plus parts. One hour minimum. Shipping is not included in repair price.

Flat Rate Repairs for Instrumentation products:
Battery replacement and calibration of the IE-10A Analyzer: $75.00US
Battery replacement of the IE-20B Noise Generator: $75.00US
Battery replacement and calibration of the IE-30A Analyzer: $125.00US
Battery replacement and calibration of the PC-40 Analyzer: $155.00US

Calibration certificates are available upon request for $35.00US each.

If you have any questions you may call +1 (801) 766-7600 and ask for our Service Department.

Warranty
Ivie Audio Net® and Professional Sound products are guaranteed for two (2) years from date of original purchase against malfunction due to defects in workmanship and materials. If such malfunction occurs, unit will be repaired or replaced (at our option) without charge for materials or labor if delivered "shipping prepaid" to an authorized Ivie service facility. Warranty does not cover finish or appearance items or malfunction due to abuse, modification, lightning, or operation other than that specified by Ivie.