Ivie Technologies

Integration & Support

Wiring, RS232/RS485 protocol, GUI software, and factory support for the iTC-1. For an RMA on current hardware, call +1 (801) 489-8703 before you ship anything.

Cable plant

Power and control on one run.

iTC-1 single-cable install One CAT5 or CAT5e run carries 24 VDC power and RS232 or RS485 control up to 1,000 feet. iTC-1 2-GANG WALL BOX CAT5 / CAT5e · UP TO 1,000 FT 24 VDC POWER + RS232 / RS485 Host / OEM system DSP, mixer, PLC, or control processor

The iTC-1 is powered by 24 VDC over CAT5 or CAT5e. The same cable carries RS232 or RS485 control strings to a DSP, mixer, PLC, or OEM host. Published run length is 1,000 ft using RS232.

Use a standard 2-gang wall box or re-work box. Finished size is 4.5 × 4.5 × 1.25 in. Keep the CAT5 pair assignments consistent with the factory pinout when you request it with an order.

Software & protocol

GUI design and host strings.

GUI

Design software

Multi-page custom interfaces on one wall panel. Graphics and page logic are built in the included design software. Call for the current installer if you are programming a panel you already have.

HOST

Command set

The panel sends and receives control strings over RS232 or RS485. Ask engineering for the current protocol document when you start a new host driver.

LOCK

On-panel behavior

Security lockout, light-based auto-dimming, and tactile audio feedback are programmable per project.

Factory support

Call first. Then ship.

Technical questions, GUI help, and repairs for the iTC-1 go through the Spanish Fork office. Remote desktop support is available when needed — a TeamViewer QuickSupport build is in Downloads.

Fax
(877) 829-6567
RMA
iTC-1 only. Request a return number before shipping. Address the carton to Ivie Technologies, Inc., 928 E 1950 N #102, Spanish Fork, UT 84660. The 2-year limited warranty covers malfunction due to defects in workmanship and materials; abuse, modification, lightning, and finish items are excluded.
Legacy gear
Discontinued analyzers, mixers, and accessories are documented on Legacy Support. The factory does not take support inquiries for those products.